Support Tickets
Total Tickets
1,247
+8% from last monthOpen Tickets
85
+12% from last weekAvg Response Time
2.4h
-15min from last weekResolution Rate
94%
+2% from last monthSupport Tickets
| Ticket ID | Subject | Customer | Priority | Status | Created | Assigned To | Actions |
|---|---|---|---|---|---|---|---|
| #TKT-2023-001 | Payment not processed |
John Smith
john@example.com
|
High | In Progress | 2023-07-15 09:45 |
Sarah Wilson
|
|
| #TKT-2023-002 | App crash during ride |
Sarah Johnson
sarah@example.com
|
Medium | Resolved | 2023-07-14 15:30 |
Mike Thompson
|
Recent Activities
Ticket #TKT-2023-002 resolved
2 hours ago
Mike Thompson resolved the ticket: App crash during ride
New response added
4 hours ago
Sarah Wilson responded to ticket #TKT-2023-001
New ticket created
6 hours ago
John Smith created a new ticket: Payment not processed