Customer Feedback

Average Rating

4.7

+0.3 from last month

Total Reviews

1,248

+15% from last month

Response Rate

92%

+5% from last month

Pending Reviews

24

Needs attention

Customer Reviews

John Smith

2 days ago

Excellent service! The driver was very professional and courteous. The car was clean and comfortable. Will definitely use this service again.

Ride ID: #RD-2305 Driver: Michael Brown Route: Downtown → Airport

Support Team

1 day ago

Admin

Thank you for your wonderful feedback, John! We're glad to hear you had a great experience. We'll make sure to pass along your compliments to Michael.

Sarah Johnson

3 days ago

The ride was okay, but the driver took a longer route than necessary. App worked fine though.

Ride ID: #RD-2304 Driver: David Wilson Route: Mall → Residence